1. Legal Compliance
Commitment to legal compliance
1.1. Labor Law: Full compliance with Vietnamese Labor Code on employment contracts, working hours, rest periods, social insurance.
1.2. Data Protection: Correctly implement Decree 13/2023/ND-CP on personal data protection and GDPR, CCPA regulations when serving international customers.
1.3. Intellectual Property: Respect third-party copyrights, trademarks, patents. Do not use intellectual property without permission.
1.4. Anti-Corruption: Zero-tolerance policy for bribery and corruption in any form.
1.5. Tax and Accounting: Honest financial reporting, full and timely tax payments.
2. Project Management
Project management processes and methods
2.1. Agile/Scrum Methodology: Flexibly apply Agile for software projects with short Sprints (1-2 weeks), Daily Standups, Sprint Reviews.
2.2. Progress Reporting: Regularly update project status through management systems (Jira, Linear, Notion) and periodic reporting meetings.
2.3. Risk Management: Identify, assess and plan responses to potential project risks.
2.4. Change Control: All project scope changes must go through approved Change Request processes.
2.5. Quality Acceptance: Rigorous testing (QA/QC) process before handover.
3. Company Asset Use
Equipment and software regulations
3.1. Company equipment (laptop, phone, monitor): Use for work purposes, handle carefully, report immediately if damaged or lost.
3.2. Licensed Software: Only use company-licensed software, do not install cracked/pirated software.
3.3. Access Accounts: Do not share login information, enable 2FA for all accounts.
3.4. Return Upon Departure: Return all equipment in full, delete personal data on the last working day.
3.5. Personal Use: Limit personal use of company equipment. Do not store inappropriate content.
4. Internal Communication
Communication regulations within the organization
4.1. Official Channels: Use company email, Slack/Teams for work communication.
4.2. Effective Meetings: Have clear agenda, time limits, take meeting notes and action items.
4.3. Timely Response: Reply to emails, messages within 24 business hours.
4.4. Information Security: Do not discuss confidential information in public or through unsecured channels.
4.5. Feedback Culture: Encourage constructive feedback, respect different opinions.